News and Noteworthy Items
For UD Customers, insteon.com now offers PLM Repair Service at 20% discount. Why not fix your PLM and migrate to eisy? All you have to do is to order the PLM Repair service using this link and then use coupon code ISYPLM20 for 20% discount.
“The Only Thing That Is Constant Is Change -”
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Thanks to you for its enormous success, and after 14 years of rock-solid operations and performance, sadly we must say goodbye to our beloved ISY994i Series.
With the exception of ISY 994r, ISY 994 PRO OADR, and OEMs all other models are affected.
As long as your unit works, nothing! Otherwise:
If you have any questions, please submit a ticket.
eisy | home is our 7th generation home automation controller and energy management system. It’s called eisy because it’s based on the same rock-solid ISY technology as its predecessors while also restructured for ease of configuration and use through our fantastic UD Mobile App. eisy is packed with power and flexibility and it’s so cute that some of us call it ‘cutie’! You don’t believe it? Checkout this video.
Refined version of FreeBSD. UD manages building and maintaining the kernel and core/required packages. The OS and packages were designed to be easily field upgradeable and ensure that you configure once and run forever.
Let UD Mobile guide you the rest of the wayFor your viewing pleasure, here are some videos:
eisy | home is our 7th generation home automation controller and energy management system. It’s called eisy because it’s based on the same rock-solid ISY technology as its predecessors while also restructured for ease of configuration and use through our fantastic UD Mobile App. eisy is packed with power and flexibility and it’s so cute that some of us call it ‘cutie’! You don’t believe it? Checkout this video.
Refined version of FreeBSD. UD manages building and maintaining the kernel and core/required packages. The OS and packages were designed to be easily field upgradeable and ensure that you configure once and run forever.
Let UD Mobile guide you the rest of the wayFor your viewing pleasure, here are some videos:
INSTEON got you down? Z-Wave range and limited functionality issues? Want to Future-Proof your Polisy with Zigbee/Matter support? Our ZMatter board is the answer! 
Start enjoying the enhanced range afforded by high caliber external antennas (on the sides) in conjunction with SiLab’s 700 series Z-Wave and Zigbee/Matter radios. 
No more tapping and dancing to get a device to include! Just use UD Mobile to scan Smart Start QR code for your device, and watch it seamlessly appear and start working. 
S2 secure devices are now supported so you can rest assured that your devices and communications are secure. 
Although Z-Wave scenes are not as impressive as INSTEON, but with this new implementation, they come much closer. So, instead of using programs, give them a try! 
Migration from your 994 is as easy as backup/restore. All your Z-Wave devices will be migrated to ZMatter board*. For those with Zooz 700 series dongle, the migration process is as easy. 
*Some devices may require manual intervention especially if they support S2.
Although Matter products are not yet available, we are closely monitoring and implementing features as they become available. In the meantime, we will try supporting regular Zigbee devices and then operate in dual Zigbee/Matter mode once Matter is available.
If you ordered a Zooz 700 Series dongle from us, you may return it for a full refund (if Express shipping, up to $12). Please send your invoice to sales@universal-devices.com.
UD Mobile integrates with your Z-Wave/INSTEON/X10 devices, as well as all your ISY’s node servers such as Ecobee, Hue, Ring, Tesla, Tesla Powerwall, Solar Edge, Sonos, Lutron, Harmony Hub, ELK, all the climate services, and many many more.
To celebrate, for a limited time, get 20% discount on Polisy and Polisy PRO. Please use coupon code Z9F44G4R at checkout. Expires on 06/25/2021.
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On 03/08/2021, there was unauthorized access to one of our databases containing user profile information. We have since blocked this unauthorized access and made additional changes to our technical infrastructure to prevent future incidents.
In order to provide single sign-on, and strengthen our security, early last year we started offering ISY Portal for authentication and authorization in addition to the website’s default sign-in option. ISY Portal has not been impacted by this unauthorized access. And, going forward, ISY Portal will be the only available option for signing in into your account. Although all the passwords in the compromised database are stored encrypted (one way hash), if you used the same password in ISY Portal, we strongly recommend changing it to something else. This site is a good source for generating strong and random passwords.
Please note that, we do not store any credit card and/or payment information anywhere in our infrastructure.
Since the compromised system was first discovered, we have been working diligently and methodically to examine, test, and secure each component of our system and ensure it is safe. Earning your trust through the operation of secure services will always be our highest priority. We deeply regret this incident and apologize for the inconvenience.
Please do not hesitate to contact us.
We developed UD Mobile from the ground up to not only integrate with your Z-Wave, INSTEON, X10 devices, but also to integrate with all your ISY’s node servers. Yes! Using UD Mobile, you can now monitor and 
control your Ecobee, Hue, Ring, Tesla, Solar Edge, Sonos, Lutron, Harmony Hub, ELK, all the climate services, etc.
In addition, and thanks to our very active, enthusiastic, and ingenious developer community, we are now at 100 full featured Polys (Node Servers) including Lutron (Radio RA and Caseta), Camect, ELK, and many more climate services.
To celebrate, for a limited time, get 20% discount on Polisy and Polisy PRO.
Whether you want to integration with Lutron Shades or contemplating an
d upgrade to a more professional lighting solution, this node server is for you. You can integrate pretty much any Lutron device/sensor limited only to your Lutron system (Radio RA vs. Caseta).
Say what? camect is an AI based, local and private camera recording and 
monitoring hub. It can detect such things as people, faces, deliveries, insects, animals, wind, etc. With this node server, you can automate what should happen based on what the camect detects.
This very nice video by Steve Lee captures the essence.
This node server makes ELK zones, inputs, and outputs as native ISY nodes. Combine with camect, and make Fort Knox jealous!
Please use coupon code Z9F44G4R at checkout. Expires on 01/31/2021.
We have been working on 5x firmware for about 5 years now while, along the way, we developed Polyglot, Polyglot Cloud, Polisy and – thanks to our fabulous developer community – about 90 node servers. We are extremely happy to announce that 5.3 firmware is now official and it’s Z-Wave Plus certified!
As a token of our appreciation for your patience during our journey to 5.3, for a very limited time, we are offering 20% discount on ISY994i ZW+ Series, and Polisy. Please use the following coupon code at checkout:
CK42M79E
