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ISY994 / ISY Portal Service Announcement!

Hello everyone,

As you may have noticed, we have had ISY Portal outages and service degradations recently, primarily stemming from the outdated technology utilized in ISY994 (particularly firmware versions below 5.3.4). These issues led to rapid connect/disconnect/subscribe payloads, overwhelming the resources of ISY Portal.

Regrettably, these reliability issues have caused disruptions for both you and other users. To ensure continued service, we’ve implemented a lower security setup specifically for ISY994 connections. However, maintaining multiple setups has proven to be more costly than anticipated.

Consequently, we find it necessary to adjust the renewal pricing for ISY994 to $44/year, with renewals limited to one year. Rest assured, renewal rates for eisy remain unchanged at $24/year or $39 for two years.

We encourage you to consider upgrading to eisy, as it offers enhanced features and cost-effectiveness for everyone.  As an incentive, we’re offering a complimentary 1-year ISY Portal subscription along with a 12% discount on all hardware for those who choose to upgrade (please see the bottom for more information).

We understand that this news may be disappointing, and we apologize for any inconvenience it may cause. Your satisfaction and ongoing support are very important to us, and we remain committed to delivering the best possible service.

With kind regards,
Michel

 

Upgrading information:

Upgrade is as easy as backing up your 994 and restoring on your new eisy (except for Z-Wave). Here is the link to the complete migration instructions. What you need:

You get 12% discount by using coupon code HAE52KSJ (expires 05/21/2024). Once you get your new eisy, please contact sales@universal-devices.com and request for 1 free year of ISY Portal.

 

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No Hub Hue!

“Are you experiencing difficulties maintaining a connection between eisy and your Philips Hue hub, perhaps due to non-discoverable hubs or changing IP addresses after power outages? If so, you can now seamlessly integrate your Philips Hue bulbs with eisy via ZMatter USB, thereby eliminating the dependency on the hub.

Here’s a brief video demonstrating how simple it is to add your Hue bulbs to eisy.

Prerequisites:

You don’t have an eisy yet? Get 12% discount to upgrade!

Yes, you get 12% discount by using coupon code XPK5WQ38 (expires 05/07/2024). 

If you’re upgrading from a Polisy, you will also get an additional $30 refunded back to your CC. Once you place the order, please send an email to sales with the copy of your invoice/order for Polisy.

Upgrade is as easy as backing up your 994 and restoring on your new eisy (except for Z-Wave). Here is the link to the complete migration instructions. 

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eisy Speaks!

Are you tired of struggling with Alexa routines just to get simple audio announcements? Do you dream of streaming your favorite tunes or live streaming your favorite radio stations through your Bluetooth speakers, free from the irritating interruptions of your phone’s notifications and sounds? Well, it’s time to put an end to the struggle and make those dreams a reality because now eisy can easily handle it all for you!

All you need is our latest Audio Player plugin!

Features:

  • Hassle-free audio announcements: Just provide the text, and let eisy do the rest!
  • Translate your text: Specify the desired translation language, and eisy will do the translation for you (e.g., from English to French).
  • Easily stream your favorite live content: Share your list of live stream URLs with eisy, and it will take care of streaming them for you.
  • Flexible audio output: Stream to either the headphone jack or your Bluetooth speakers with ease (requires the free Bluetooth plugin).
  • Convenient output switching: Easily switch between the headphone jack and Bluetooth speakers even while playing content.
  • As always, everything is integrated with eisy programs so that you can automate everything.

Cost

$5.26 one-time fee.

Prerequisites

  • eisy firmware version 5.8.0 and above.
  • For Bluetooth, you need the free Bluetooth plugin.

You don’t have an eisy yet? Get 12% discount to upgrade!

Yes, you get 12% discount by using coupon code TQZKM9GD (expires 3/23/2024). 

If you’re upgrading from a Polisy, you will also get an additional $30 refunded back to your CC. Once you place the order, please send an email to sales with the copy of your invoice/order for Polisy.

Upgrade is as easy as backing up your 994 and restoring on your new eisy (except for Z-Wave). Here is the link to the complete migration instructions. 

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Plugin Spotlight: Hunter Douglas Shades

Hunter Douglas Shade Plugin is another in the long line of plugins to make your home more comfortable, private and safe with your eisy/Polisy. It will help you keep your home cool in the summer, warm in the winter, & private when you want it. You can respond when shades are moved, or scenes are activated.

You can initiate scenes or custom movement in your shades. You can be alerted using Instant Notifications and see/control everything on UD Mobile!

What You Can Do:

  • See the status of all Hunter Douglas shades including:
    • Position
    • Capabilities
    • Motion
    • Battery
  • Control any shade with Open/Close, Tilt, Jog commands
  • See if any defined scene have been activated
  • Control a scene Activating it
  • Program any combination of devices with the above to the limits of your imagination!
  • Get instant push notifications of any/all events you desire
  • Works great in UD Mobile Android and iOS
  • Checkout everything you can do with this Plugin here

Cost

$10 one-time fee.

Prerequisites

eisy or Polisy firmware version 5.6.4 and above

Options

  • UD Mobile for remote control
  • Notifications plugin for instant push notifications
  • or use built-in Network Resources to send to UD Mobile

Instructions

For instructions and help, please visit the Hunter Douglas Plugin’s GitHub site github site. There is also configuration help. Hunter Douglas Plugin also has a dedicated forum.

You don’t have an eisy yet? Get 12% discount to upgrade!

Yes, you get 12% discount by using coupon code R7XK56UD (expires 3/1/2024).

If you’re upgrading from a Polisy, you will also get an additional $30 refunded back to your CC. Once you place the order, please send an email to sales with the copy of your invoice/order for Polisy.

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Supercharge Your eisy!

Now that you’ve enhanced your eisy with added storage and a virtual machine (VM), you may wonder how to further boost its performance and reliability. Well, wonder no more! Our latest blog post will guide you through the process of configuring your eisy to boot from an NVMe SSD, with the option to use the onboard eMMC drive as a mirror for redundancy. 

You don’t have an eisy yet? Get 12% discount to upgrade!

Yes, you get 12% discount by using coupon code ER622HZH (expires 2/20/2024).

If you’re upgrading from a Polisy, you will also get an additional $30 refunded back to your CC. Once you place the order, please send an email to sales with the copy of your invoice/order for Polisy.

What do I need?

  • 1 x eisy
  • 1 x Serial PLM Kit if and only if you are using a 2413S PLM. You don’t need this if you are using a 2413U
  • For Z-Wave
    • If your Polisy already has the ZMatter dongle, then all you need is the ZMatter USB Enclosure
    • Otherwise, and only if you have Z-Wave devices that you want to migrate: 1 x ZMatter USB

How easy is it to upgrade?

If you have a Polisy or 994 with firmware versions 4.x or 5.x and don’t have any Z-Wave devices, it’s as easy as:

  • Backing up your 994.
  • Disconnecting the PLM from your 994 and connect it to a USB port on eisy using the Serial PLM Kit.
  • With one click, migrate your ISY Portal License as well as Alexa and Google Home configurations to your new eisy.

If you do have Z-Wave devices, and don’t already have a ZMatter dongle, due to the nature of Z-Wave routing algorithms, migration might not be as seamless.

Here’s the link to the complete migration instructions.

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